Terms & Conditions

 

Payment:

Payment for treatment must be made at the end of your consultation / studio session by cheque or cash only. We apologise that we cannot accept payment by card at this time. A receipt can be given on request.

Payment for matwork courses must be made in advance with your completed booking form. Please note there are no refunds given on classes missed.

Teacher training courses must be paid for in advance with your completed booking form.

 

Cancellation Policy:

We require 24-hours notice of cancellations (48-hours notice over weekends and bank holidays). After this time, the full fee applies and you will be invoiced accordingly.

To read our full Terms & Conditions, please click here.

 

Please bring to your appointment:

• Appropriate dress (e.g. shorts if examination of lower limbs is required, or vest top if examination of your upper limbs is required).

• Completed health questionnaire.

• Referral letter from your GP, Physiotherapist, or other referring professional, including their contact details. (Note: A referral is not essential.)

• All reports of x-rays, scans, etc., relating to your symptoms.

 

Privacy Policy:

In accordance with the Data Protection Act, all personal data and circumstances are held in the strictest confidence. All client records and treatment records are stored in a safe and fully secured environment. We do not and will not share your information with any other persons or third parties unless requested by yourself in writing. You have the right to view the information we hold about you by requesting in writing to: The Clinical Pilates Studio, The Mews, 5a Watts Lane, Eastbourne, BN21 1NP.

 

Use of this website, external links, and direct marketing:

Information contained within this website is subject to change without prior notice or warning. You are advised to confirm details by calling the studio and speaking to one of our staff: 01323 419083

We are not responsible for the content of third party websites and you visit any at your own risk.

We may use your contact details to send you direct marketing information about The Clinical Pilates Studio. You have the option to be removed from our direct marketing mailing list by requesting your removal in writing to: The Clinical Pilates Studio, The Mews, 5a Watts Lane, Eastbourne, BN21 1NP. You have the option to be removed from our emailed Newsletter database by responding to the opt-out facility at the bottom of the e-newsletter.